Postgraduate Diploma in Contracts, Tariffs and Shipper Service
Online 800-hour Postgraduate Diploma in Contracts, Tariffs and Shipper Service. 8 modules covering Directive 2012/34/EU (the single European railway area), COTIF, CIM Appendix (international contract of carriage of goods by rail) and advanced Excel. Assigned tutor and open enrolment.
Take the controls.
Run a real engineering trade-off from this field. Move the sliders, watch the model react in real time and beat the challenge.
What you will be able to do
Analyse the rail freight transport market.
Calculate the production costs of a rail service.
Design tariff structures and competitive prices.
Draft and negotiate transport contracts.
Define shipper service levels.
Interpret the regulation of network access.
Prepare a commercial plan for a rail traffic flow.
Who it's for
- Rail transport sales manager looking to specialise in Contracts, Tariffs and Shipper Service.
- Cost and tariff analyst looking to specialise in Contracts, Tariffs and Shipper Service.
- Shipper customer service manager looking to specialise in Contracts, Tariffs and Shipper Service.
- Transport contract manager looking to specialise in Contracts, Tariffs and Shipper Service.
- Rail logistics consultant looking to specialise in Contracts, Tariffs and Shipper Service.
- Business development manager looking to specialise in Contracts, Tariffs and Shipper Service.
- Engineering or science graduates looking to enter freight rail operators.
What you'll work with
- Directive 2012/34/EU (the single European railway area)
- COTIF, CIM Appendix (international contract of carriage of goods by rail)
- Law 38/2015 (on the Railway Sector)
- Regulation (EU) 913/2010 (rail freight corridors)
- Implementing Regulation (EU) 2015/909 (calculation of direct cost)
- Law 15/2009 (land carriage of goods contracts)
8 modules · 800 h
1.1Liberalisation of the rail market1.2Directive 2012/34/EU on the single railway area1.3Law 38/2015 on the railway sector1.4Railway undertakings and operators1.5Segments: containers, bulk and automotive1.6Modal share and competition with road1.7Shipper profile1.8Rail freight corridors1.9Market trends1.10Case study: analysis of a traffic segment
2.1Cost structure of a train2.2Traction and energy costs2.3Train driver staff2.4Rolling stock: depreciation and leasing2.5Infrastructure access charges2.6Terminal and shunting costs2.7Maintenance costs2.8Productivity of wagons and locomotives2.9Costs per train-kilometre and tonne2.10Practice: cost model of a container train
3.1Pricing strategies3.2Tariffs per wagon, full train and unit3.3Fuel and energy surcharges3.4Dynamic pricing and yield management3.5Volume discounts3.6Single-wagon load tariffs3.7Pricing of ancillary services3.8Comparison with road tariffs3.9Customer profitability3.10Workshop: tariff proposal for a regular traffic flow
4.1COTIF Convention and CIM Uniform Rules4.2Carrier liability4.3Framework contracts with shippers4.4Service level agreements4.5Capacity clauses and volume commitments4.6Penalties and bonuses4.7Wagon usage contracts (CUV)4.8Insurance and claims4.9Dispute resolution4.10Case study: drafting a framework contract
5.1Rail product design5.2Punctuality and reliability5.3Consignment information and tracking5.4Incident management5.5Commercial service and key accounts5.6Satisfaction surveys5.7Value-added logistics services5.8Integration with the customer's supply chain5.9Customer loyalty5.10Practice: service improvement plan for a shipper
6.1Network Statement of Adif6.2Capacity allocation6.3Framework and ad hoc train paths6.4National Markets and Competition Commission6.5Rail market supervision6.6Service facilities and access6.7Licences and safety certificates6.8State aid for rail transport6.9EU competition guidelines6.10Workshop: capacity application for a new service
7.1Market study of flows7.2Winning traffic from road7.3Alliance strategies and logistics operators7.4Annual commercial plan7.5Commercial indicators7.6Profitability analysis by line7.7Commercial digitalisation7.8Sustainability as a selling point7.9Commercial risk management7.10Case study: commercial plan for a rail undertaking
8.1Identification of the shipper and flow8.2Design of the transport product8.3Service cost model8.4Tariff proposal8.5Contract and service level8.6Capacity and operations plan8.7Profitability and risk analysis8.8Customer service indicators8.9Report and presentation8.10Final review with the tutor
How you'll learn
A 100% online programme on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. No fixed timetables: students progress at their own pace within the intake, which makes it possible to combine study with work.
Each module combines theory, guided reading of the original standard and applied exercises. The working software is advanced Excel, Power BI, SAP TM, Python (pandas), in free, academic or evaluation versions. Tests are studied using real tender and commercial offer cases, cost models of a traffic flow, and standard contract analyses. Assessment is continuous by module plus the final integrating project.
Build it end to end
Your final project follows the real engineering workflow, step by step, reviewed by your tutor.
Analyse the rail freight transport market.
Calculate the production costs of a rail service.
Design tariff structures and competitive prices.
Draft and negotiate transport contracts.
Define shipper service levels.
Where this takes you
Requirements
- Prior technical training or professional experience in the sector. A university degree is not required.
- Internet connection and a computer capable of running the programme's software.
- Sufficient command of Spanish to follow technical regulatory texts.
Ready to start?
Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.
Frequently asked questions
The programme comprises 800 hours in total, spread over 6 to 8 months. This is between 10 and 15 hours a week on average, compatible with a full-time job.
The programme works with advanced Excel, Power BI, SAP TM and Python (pandas). Free, academic or evaluation versions are used, and the tutor indicates the free alternative where one exists.
An own diploma from SEIUM on passing the continuous assessment and the integrating project. This is in-house training, not an official qualification from the Ministry.
Yes. Modules passed in a course or diploma in the same area are credited towards the advanced programme. Check the credit recognition policy when you enrol.
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