Camps

Privacy Policy

  1. DATA CONTROLLER DETAILS

Data controller: Seium University
Registered address: Valencia, Spain
Contact email: admision@seium.university
Data Protection Officer (DPO): [IF APPLICABLE, DPO EMAIL / “Not applicable”]

  1. PURPOSES OF PROCESSING

At Seium, we process personal data to:
a) Manage information requests and contact enquiries (forms, email, chat).
b) Manage enrolments, contracting and delivery of training services, access to the campus, academic tracking, and the issuance of certificates/diplomas (where applicable).
c) Handle administrative, accounting and tax management, including invoicing and payments.
d) Send marketing communications about Seium training, events and updates (where consent exists or another lawful basis allows it).
e) Ensure security and fraud prevention, protect the platform, manage access control and technical records.
f) Comply with applicable legal obligations.

  1. LAWFUL BASIS

Depending on the case, we rely on:

  • Performance of a contract or pre-contractual steps (enrolment, campus access, support).

  • Consent (newsletter, non-essential cookies, certain communications).

  • Compliance with legal obligations (tax/accounting, responding to official requests).

  • Legitimate interests (service security, fraud prevention, operational improvements, always balancing your rights).

  1. CATEGORIES OF DATA

We may process:

  • Identification and contact details: first name, surname, email, phone number, address (where applicable).

  • Billing details: tax ID, company name, registered address, payment history.

  • Academic and platform usage data: enrolled courses, progress, assessments, attendance (if applicable), certificates issued.

  • Technical data: IP address, session identifiers, logs, device/browser information (depending on configuration).

As a general rule, we do not request special categories of data (health data, political opinions, etc.). If exceptionally required, we will provide specific information and obtain the relevant lawful basis.

  1. SOURCE OF THE DATA

  • Data provided directly by the user (forms, enrolment, communications).

  • Data generated through use of the platform (progress, access logs, technical records).

  1. RECIPIENTS (DISCLOSURES AND PROCESSORS)

Seium may share data:

  • With service providers necessary to deliver the service (hosting, e-learning platform, analytics, support, payment gateway, email/SMS), under a data processing agreement.

  • With banks/payment gateways to process payments.

  • With public authorities where required by law.

We will not share data with third parties for their own marketing purposes unrelated to Seium without a valid lawful basis.

  1. INTERNATIONAL TRANSFERS

If any of our providers are located outside the EEA, appropriate safeguards will be applied (e.g., Standard Contractual Clauses, adequacy decisions, or other measures required by law).

  1. RETENTION PERIODS

  • Enquiries: for as long as needed to handle the request and afterwards for the applicable legal period or as necessary to defend against claims.

  • Enrolments/contractual relationship: for the duration of the relationship and thereafter for statutory retention periods (tax/accounting) and limitation periods.

  • Marketing: until consent is withdrawn or you object.

  • Security logs: for the strictly necessary period for security and compliance purposes.

  1. YOUR RIGHTS

You may exercise your rights of access, rectification, erasure, objection, restriction, portability, and withdraw consent at any time.
To exercise your rights: email admision@seium.university with the subject line “Data Protection” and specify your request.
If you believe your rights have not been properly addressed, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).

  1. SECURITY MEASURES

Seium applies reasonable technical and organisational measures (access control, encryption where applicable, logging, backups, internal policies) to protect information.

  1. MINORS

Seium services are intended for individuals aged 18 or over. If we detect personal data from minors without valid consent, we may delete it.

  1. CHANGES TO THIS POLICY

Seium may update this policy due to legal or operational changes. The current version will be published on this page.

Reference legislation: GDPR (EU) 2016/679, Organic Law 3/2018 (LOPDGDD) and LSSI-CE.

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