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CourseInsurance, Risk & Actuarial Data Applications open

Compliance in Mobility Contracts Course

Online 300-hour course in compliance in mobility contracts. 6 modules covering Royal Legislative Decree 1/2007 (General Consumer and User Protection Act), Law 7/1998 on General Terms and Conditions of Contract and OneTrust. Assigned tutor and open enrolment.

Duration300 h
ModeOnline
LanguageEnglish
Start datesSet by the faculty
AwardSEIUM Institute certificate
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Learning outcomes

What you will be able to do

01

Identify compliance obligations in mobility contracts.

02

Apply consumer protection and general terms and conditions regulations.

03

Manage data and digital service obligations of platforms.

04

Analyse the insurance and liability regime for mobility services.

05

Design a compliance programme for a mobility operator.

06

Draft clear and transparent clauses in contracts with users.

07

Develop an integrative audit project on compliance.

Profile

Who it's for

  • Compliance manager at a mobility operator who wants to specialise in Compliance in mobility contracts.
  • Contract and consumer lawyer who wants to specialise in Compliance in mobility contracts.
  • Data protection officer who wants to specialise in Compliance in mobility contracts.
  • Fleet insurance manager who wants to specialise in Compliance in mobility contracts.
  • Compliance consultant who wants to specialise in Compliance in mobility contracts.
  • Legal risk analyst who wants to specialise in Compliance in mobility contracts.
  • Engineering or science graduates seeking to join shared mobility operators.
Standards & tools

What you'll work with

  • Royal Legislative Decree 1/2007 (General Consumer and User Protection Act)
  • Law 7/1998 on General Terms and Conditions of Contract
  • Regulation (EU) 2022/2065 (Digital Services Act)
  • Regulation (EU) 2016/679 (GDPR)
  • Law 16/1987 on the Regulation of Land Transport
  • Directive (EU) 2019/2161 (better enforcement of consumer law)
  • Royal Legislative Decree 8/2004 (compulsory motor vehicle insurance)
Syllabus

6 modules · 300 h

  1. 1.1Contract types: rental, subscription and shared
  2. 1.2Parties and their legal relationship
  3. 1.3Adhesion contracts and general terms and conditions
  4. 1.4Obligations of the operator and the user
  5. 1.5The role of insurance in the contract
  6. 1.6Operator compliance risks
  7. 1.7Field vocabulary and acronyms
  8. 1.8Competent authorities
  9. 1.9Consequences of non-compliance
  10. 1.10Exercise: obligations map of a contract
  1. 2.1Consumer and user regulations
  2. 2.2Unfair terms and their control
  3. 2.3Transparency and comprehensibility
  4. 2.4Mandatory pre-contractual information
  5. 2.5Right of withdrawal where applicable
  6. 2.6Total price and additional charges
  7. 2.7Unfair commercial practices
  8. 2.8Deceptive patterns in apps
  9. 2.9Complaints and alternative dispute resolution
  10. 2.10Practice: review of terms and conditions
  1. 3.1Data protection in digital contracting
  2. 3.2Geolocation and its lawfulness
  3. 3.3Profiling and automated decisions
  4. 3.4Applicable digital services regulation
  5. 3.5E-commerce and electronic signature
  6. 3.6App accessibility
  7. 3.7Commercial communications
  8. 3.8Transfer of data to third parties
  9. 3.9Retention of information
  10. 3.10Practice: compliance analysis of an app
  1. 4.1Compulsory insurance and its certification
  2. 4.2Included and optional coverage
  3. 4.3Informing the user about coverage
  4. 4.4Insurance distribution by the operator
  5. 4.5Excesses and their communication
  6. 4.6Liability for vehicle condition
  7. 4.7Claims management and charges to the user
  8. 4.8Complaints about improper charges
  9. 4.9Supervision of commercial practice
  10. 4.10Practice: review of the insurance section
  1. 5.1Compliance risk assessment
  2. 5.2Internal policies and procedures
  3. 5.3Periodic review of contracts
  4. 5.4Staff and customer service training
  5. 5.5Advertising and application control
  6. 5.6Complaints management and analysis
  7. 5.7Internal compliance audit
  8. 5.8Relations with authorities
  9. 5.9Compliance indicators
  10. 5.10Practice: operator compliance plan
  1. 6.1Choice of operator and service
  2. 6.2Map of applicable obligations
  3. 6.3Critical review of the terms and conditions
  4. 6.4Analysis of the application and data
  5. 6.5Review of the insurance section
  6. 6.6Proposed compliance programme
  7. 6.7Training and audit plan
  8. 6.8Monitoring indicators
  9. 6.9Project report
  10. 6.10Project defence
Methodology, software & labs

How you'll learn

100 % online training on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. No fixed timetable: students progress at their own pace within the intake, which makes it possible to combine with work.

Each module combines theory, guided reading of the original standard and applied exercises. The working software is OneTrust, advanced Excel, Microsoft Power Automate, Power BI, in free, academic or evaluation versions. Practical work is based on real procedures for reviewing the terms and conditions of mobility platforms, compliance risk assessment and consumer protection audits. Assessment is continuous across modules, plus the final integrative project.

Accreditable laboratories(EN ISO/IEC 17025) with rotor test bench, EMC/Lightning pre-compliance, HIL/SIL, vibration/acoustics.
Evidence-oriented final project:safety case, test plan, compliance dossier and operational limits.
Industry mentoring:lecturers with experience in training, , eVTOL/UAM and flight test.
Flexible format(hybrid/online), international cohorts and support from SEIUM Career Services.
Ethics and safety:safety-by-design approach, cyber-OT, DIH and compliance as core pillars.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Choice of operator and service

Identify compliance obligations in mobility contracts.

Map of applicable obligations

Apply consumer protection and general terms and conditions regulations.

Critical review of the terms and conditions

Manage data and digital service obligations of platforms.

Analysis of the application and data

Analyse the insurance and liability regime for mobility services.

Review of the insurance section

Design a compliance programme for a mobility operator.

Career opportunities

Where this takes you

Compliance manager at a mobility operatorContract and consumer lawyerData protection officerFleet insurance managerCompliance consultantLegal risk analyst
Admissions & scholarships

Requirements

  • No prior degree required.
  • Internet connection and a computer capable of running the programme's software.
  • Sufficient command of Spanish to follow technical regulatory texts.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

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FAQ

Frequently asked questions

The programme comprises 300 hours in total, spread over 3 to 5 months. That is between 10 and 15 hours per week on average, compatible with a full-time job.

The course uses OneTrust, advanced Excel, Microsoft Power Automate and Power BI. Free, academic or evaluation versions are used, and the tutor indicates the open-source alternative where one exists.

An SEIUM own diploma upon passing the continuous assessment and the integrative project. It is in-house training, not an official Ministry of Education qualification.

Yes. Modules passed in a course or postgraduate diploma in the same area can be credited towards the advanced programme. Please check the credit transfer policy when you enrol.

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