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Postgraduate DiplomaCivil, Rail & Smart Cities Applications open

Postgraduate Diploma in OCC/CTC: Processes, Roles and KPIs

Online 800-hour Postgraduate Diploma in OCC/CTC: Processes, Roles and KPIs. 8 modules covering the ISO 11064 series (ergonomic design of control centres), Implementing Regulation (EU) 2019/773 (TSI for operation and traffic management) and Power BI. Assigned tutor and open enrolment.

Duration800 h
ModeOnline
LanguageEnglish
Start datesSet by the faculty
AwardSEIUM Institute diploma
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Learning outcomes

What you will be able to do

01

Describe the function and structure of railway control centres.

02

Analyse the technological systems that support a CTC.

03

Model the operational processes of a control centre.

04

Define roles, shifts and staff organisation in the control room.

05

Apply human factors principles to the design of positions and procedures.

06

Design operational performance indicator systems.

07

Develop an improvement or transformation project for a control centre.

Profile

Who it's for

  • Railway control centre manager looking to specialise in OCC/CTC: Processes, Roles and KPIs.
  • Operations process manager looking to specialise in OCC/CTC: Processes, Roles and KPIs.
  • Operational indicators analyst looking to specialise in OCC/CTC: Processes, Roles and KPIs.
  • Human factors specialist looking to specialise in OCC/CTC: Processes, Roles and KPIs.
  • Control centre transformation consultant looking to specialise in OCC/CTC: Processes, Roles and KPIs.
  • CTC supervisor looking to specialise in OCC/CTC: Processes, Roles and KPIs.
  • Engineering or science graduates seeking to enter railway infrastructure management.
Standards & tools

What you'll work with

  • ISO 11064 series (ergonomic design of control centres)
  • Implementing Regulation (EU) 2019/773 (TSI for operation and traffic management)
  • Royal Decree 664/2015 (Railway Traffic Regulations)
  • Directive (EU) 2016/798 (railway safety)
  • EN 15341 (key maintenance performance indicators)
  • ISO 9241-210 (human-centred design)
  • ISO 9001 (quality management)
Syllabus

8 modules · 800 h

  1. 1.1Functions of the control post
  2. 1.2Traffic regulation and control centre
  3. 1.3Evolution of the CTC
  4. 1.4OCC in metros and trams
  5. 1.5Architecture of a control centre
  6. 1.6Relationship with interlockings and signalling
  7. 1.7Backup centres
  8. 1.8Integration of energy, traffic and communications
  9. 1.9Experiences from large European centres
  10. 1.10Practical case: functional analysis of a CTC
  1. 2.1Traffic management systems (TMS)
  2. 2.2Electronic interlockings and controls
  3. 2.3SCADA energy telecontrol
  4. 2.4GSM-R and FRMCS communications
  5. 2.5Passenger information systems
  6. 2.6Video surveillance
  7. 2.7Recording and logging systems
  8. 2.8Videowall and operator positions
  9. 2.9Control centre cybersecurity
  10. 2.10Workshop: OCC system architecture
  1. 3.1Real-time traffic management
  2. 3.2Operating procedures
  3. 3.3Train movement authorities
  4. 3.4Blockings and line closures
  5. 3.5Management of track works
  6. 3.6Traction energy management
  7. 3.7Coordination with stations
  8. 3.8Degraded-mode procedures
  9. 3.9Relief and shift handover
  10. 3.10Practice: line closure procedure for maintenance
  1. 4.1Control room manager and supervisors
  2. 4.2Traffic controllers
  3. 4.3Energy operators
  4. 4.4Passenger information posts
  5. 4.5Coordination with maintenance
  6. 4.6Management of railway undertakings
  7. 4.7Competences and training
  8. 4.8Staff qualifications
  9. 4.9Staffing level sizing
  10. 4.10Workshop: OCC organisation chart and shifts
  1. 5.1Mental workload
  2. 5.2Situational awareness
  3. 5.3Fatigue and shift design
  4. 5.4Control room design according to ISO 11064
  5. 5.5Interface ergonomics
  6. 5.6Alarm management
  7. 5.7Standardised communication
  8. 5.8Human error and barriers
  9. 5.9Team resource management
  10. 5.10Practice: workload assessment of a position
  1. 6.1Punctuality and its measurement
  2. 6.2Regularity indicators
  3. 6.3Incident response time
  4. 6.4Systems availability
  5. 6.5Safety indicators
  6. 6.6Customer satisfaction
  7. 6.7Operating dashboards
  8. 6.8Benchmarking with CoMET and Nova
  9. 6.9Analysis of causes of delays
  10. 6.10Practical case: Dashboard of a meter OCC
  1. 7.1Regulation automation
  2. 7.2GOA4 automatic operation
  3. 7.3Integrated control centers
  4. 7.4Decision support with data
  5. 7.5Network digital twins
  6. 7.6Change management
  7. 7.7Training Simulators
  8. 7.8Process audit
  9. 7.9Incident lessons in control centers
  10. 7.10Workshop: Transformation plan for a control center
  1. 8.1Definition of the scope of the network
  2. 8.2Functional and process analysis
  3. 8.3Systems architecture
  4. 8.4Room design and stalls
  5. 8.5Organization and roles
  6. 8.6Key Operating Procedures
  7. 8.7Indicator system
  8. 8.8TRAINING AND TRANSITION PLAN
  9. 8.9Memory and presentation
  10. 8.10Final review with the tutor
Methodology, software & labs

How you'll learn

100 % online training on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. No fixed timetables: students progress at their own pace within the intake, which makes it possible to combine study with work.

Each module combines theory, guided reading of the original standard and applied exercises. The working software is Power BI, CTC Simulators, OpenTrack, Advanced Excel, Visio, in free, academic or evaluation versions. Case studies are based on real procedures: analysis of operators' workload, design of operational dashboards and incident management simulations. Assessment is continuous per module, plus the final integrative project.

Accreditable laboratories(EN ISO/IEC 17025) with rotor test rig, EMC/Lightning pre-compliance, HIL/SIL, vibration/acoustics.
Evidence-oriented final project:safety case, test plan, compliance dossier and operational limits.
Industry mentoring:lecturers with experience in training, , eVTOL/UAM and flight test.
Flexible format(hybrid/online), international cohorts and support from SEIUM Career Services.
Ethics and safety:safety-by-design approach, OT cyber, DIH and compliance as pillars.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Definition of the network scope

Describe the function and structure of railway control centres.

Functional and process analysis

Analyse the technological systems that support a CTC.

System architecture

Model the operational processes of a control centre.

Room and position design

Define roles, shifts and staff organisation in the control room.

Organisation and roles

Apply human factors principles to the design of positions and procedures.

Career opportunities

Where this takes you

Railway control centre managerOperations process managerOperational indicators analystHuman factors specialistControl centre transformation consultantCTC supervisor
Admissions & scholarships

Requirements

  • Prior technical training or professional experience in the sector. No university degree is required.
  • Internet connection and a computer capable of running the programme's software.
  • Sufficient level of Spanish to follow technical regulatory texts.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

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FAQ

Frequently asked questions

The programme totals 800 hours, spread over 6 to 8 months. That is an average of 10 to 15 hours per week, compatible with a full-time job.

Work is carried out with Power BI, CTC Simulators, OpenTrack, Advanced Excel and Visio. Free, academic or evaluation versions are used, and the tutor indicates the open-source alternative where one exists.

An own SEIUM diploma upon passing the continuous assessment and the integrative project. It is in-house training, not an official qualification from the Ministry.

Yes. Modules passed in a course or postgraduate diploma in the same area can be credited towards the advanced programme. Check the recognition policy when you enrol.

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