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Postgraduate Diploma in Efficiency Metrics and Regulatory Compliance

800 h online Postgraduate Diploma in Efficiency Metrics and Regulatory Compliance. 8 modules covering ISO 7101 (quality management in healthcare organisations), ISO 9001 (quality management systems) and Power BI. Assigned tutor and open enrolment.

Duration800 h
ModeHybrid
LanguageEnglish / Spanish
Start datesOctober / March
LocationEurope (Madrid)
AwardSEIUM Institute diploma
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Learning outcomes

What you will be able to do

01

Define operational efficiency indicators in healthcare organisations.

02

Design indicator technical sheets with validity and traceability criteria.

03

Interpret the healthcare regulatory framework applicable to the organisation.

04

Implement management systems in line with ISO 7101 and ISO 9001.

05

Measure the degree of regulatory compliance through audits.

06

Apply statistical process control to clinical indicators.

07

Build a regulatory dashboard for management.

Profile

Who it's for

  • Healthcare quality manager looking to specialise in Efficiency Metrics and Regulatory Compliance.
  • Hospital efficiency analyst looking to specialise in Efficiency Metrics and Regulatory Compliance.
  • Healthcare regulatory compliance technician looking to specialise in Efficiency Metrics and Regulatory Compliance.
  • Healthcare management systems auditor looking to specialise in Efficiency Metrics and Regulatory Compliance.
  • Healthcare management controller looking to specialise in Efficiency Metrics and Regulatory Compliance.
  • Consultant in clinical process improvement looking to specialise in Efficiency Metrics and Regulatory Compliance.
  • Engineering or science graduates seeking to enter public and private hospitals.
Standards & tools

What you'll work with

  • ISO 7101 (quality management in healthcare organisations)
  • ISO 9001 (quality management systems)
  • UNE 179003 (risk management for patient safety)
  • ISO 15189 (clinical laboratories)
  • ISO 31000 (risk management)
  • EFQM Model 2025
  • Regulation (EU) 2016/679 (GDPR)
Syllabus

8 modules · 800 h

  1. 1.1Concepts of technical, allocative and economic efficiency
  2. 1.2Healthcare value chain and key processes
  3. 1.3Process mapping with BPMN
  4. 1.4Direct, indirect and process costs
  5. 1.5Activity-based costing in healthcare services
  6. 1.6Lean healthcare: waste and patient flow
  7. 1.7Capacity, utilisation and bottlenecks
  8. 1.8Cycle time and door-to-care time
  9. 1.9Benchmarking between centres and services
  10. 1.10Case study: value stream map of a radiology service
  1. 2.1Donabedian structure, process and outcome indicators
  2. 2.2Indicator technical sheets: numerator and denominator
  3. 2.3SMART criteria and metric validity
  4. 2.4Risk and case-mix adjustment
  5. 2.5Data sources: HIS, CMBD and clinical records
  6. 2.6Data quality and validation rules
  7. 2.7Thresholds, targets and reference standards
  8. 2.8Balanced scorecard in healthcare organisations
  9. 2.9Avoiding perverse incentives when measuring
  10. 2.10Workshop: technical sheet for five efficiency indicators
  1. 3.1Law 14/1986 General Health Law and centre authorisation
  2. 3.2Royal Decree 1277/2003 on healthcare centres
  3. 3.3Medical device regulation MDR 2017/745
  4. 3.4Health data protection: GDPR and LOPDGDD
  5. 3.5Patient safety and adverse event reporting
  6. 3.6Occupational risk prevention regulations in healthcare centres
  7. 3.7Accreditation and certification requirements
  8. 3.8Health inspection and sanctions regime
  9. 3.9Transparency and accountability obligations
  10. 3.10Case study: legal requirements matrix for a clinic
  1. 4.1ISO 9001 applied to healthcare services
  2. 4.2UNE 179003 patient safety risk management
  3. 4.3ISO 13485 for medical device manufacturers
  4. 4.4EFQM Excellence Model
  5. 4.5Joint Commission International accreditation
  6. 4.6ISO 45001 for healthcare staff safety
  7. 4.7ISO 27001 and the National Security Scheme (ENS)
  8. 4.8Integration of management systems
  9. 4.9Internal audits and nonconformities
  10. 4.10Practice: gap analysis against UNE 179003
  1. 5.1Healthcare regulatory compliance programmes
  2. 5.2Compliance indicators and maturity level
  3. 5.3Control and evidence matrices
  4. 5.4Audit sampling and sample size
  5. 5.5Clinical records audit
  6. 5.6Monitoring corrective actions
  7. 5.7Regulatory risk heat maps
  8. 5.8Whistleblowing channel under Law 2/2023
  9. 5.9Reports to the management committee
  10. 5.10Laboratory: sample audit of informed consents
  1. 6.1Descriptive statistics for healthcare management
  2. 6.2Shewhart control charts in clinical processes
  3. 6.3Run charts and change detection
  4. 6.4Analysis of variability between professionals and centres
  5. 6.5Regression to explain length of stay and costs
  6. 6.6Funnel plots to compare centres
  7. 6.7Demand forecasting with time series
  8. 6.8Visualisation with Power BI and real-time dashboards
  9. 6.9Automating indicator extraction
  10. 6.10Practice: control chart of average length of stay by service
  1. 7.1PDCA cycle and Six Sigma DMAIC methodology
  2. 7.2Root cause analysis of deviations
  3. 7.3Change management in clinical teams
  4. 7.4Management contracts and objectives by service
  5. 7.5Value-based public procurement
  6. 7.6Value-based healthcare and outcomes that matter
  7. 7.7PROMs and PREMs as value metrics
  8. 7.8Communicating results to professionals
  9. 7.9Evaluating the return on improvement initiatives
  10. 7.10Case study: DMAIC project to reduce surgical cancellations
  1. 8.1Choice of organisation and its scope
  2. 8.2Inventory of processes and legal obligations
  3. 8.3Selection of efficiency indicators
  4. 8.4Selection of compliance indicators
  5. 8.5Design of the data model and sources
  6. 8.6Building the control panel
  7. 8.7Audit and continuous improvement plan
  8. 8.8Validation with quality managers
  9. 8.9Report and presentation
  10. 8.10Final review with the tutor
Methodology, software & labs

How you'll learn

Fully 100 % online training on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. No fixed timetables: students progress at their own pace within the intake, making it possible to combine study with work.

Each module combines theory, guided reading of the original standard and applied exercises. The working software is Power BI, Tableau, Minitab, R, advanced Excel, in free, academic or evaluation versions. Case studies are based on real internal compliance audit procedures, hospital efficiency dashboards and statistical process control charts for clinical processes. Assessment is continuous by module plus the final integrating project.

Accreditable laboratories(EN ISO/IEC 17025) with rotor test rig, EMC/Lightning pre-compliance, HIL/SIL, vibration/acoustics.
Evidence-oriented final project:safety case, test plan, compliance dossier and operational limits.
Industry mentoring:lecturers with experience in training, , eVTOL/UAM and flight test.
Flexible format(hybrid/online), international cohorts and support from SEIUM Career Services.
Ethics and safety:safety-by-design approach, OT cybersecurity, DIH and compliance as its pillars.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Choice of organisation and its scope

Define operational efficiency indicators in healthcare organisations.

Inventory of processes and legal obligations

Design indicator technical sheets with validity and traceability criteria.

Selection of efficiency indicators

Interpret the healthcare regulatory framework applicable to the organisation.

Selection of compliance indicators

Implement management systems in line with ISO 7101 and ISO 9001.

Design of the data model and sources

Measure the degree of regulatory compliance through audits.

Career opportunities

Where this takes you

Healthcare quality managerHospital efficiency analystHealthcare regulatory compliance technicianHealthcare management systems auditorHealthcare management controllerConsultant in clinical process improvement
Admissions & scholarships

Requirements

  • Prior technical training or professional experience in the sector. No university degree is required.
  • Internet connection and a computer capable of running the programme's software.
  • Sufficient Spanish to follow technical regulatory texts.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

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FAQ

Frequently asked questions

The programme totals 800 hours spread over 6 to 8 months. That is an average of 10 to 15 hours per week, compatible with a full-time job.

The course uses Power BI, Tableau, Minitab, R and advanced Excel. Free, academic or evaluation versions are used, and the tutor indicates the free alternative where one exists.

An own SEIUM diploma upon passing the continuous assessment and the final integrating project. It is in-house training, not an official qualification from the Ministry.

Yes. Modules passed in a course or postgraduate diploma in the same area are credited towards the higher programme. Check the credit transfer policy when you enrol.

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