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Master’s in Technical Auditing of Repair Networks and Digital Loss Assessment Engineering

Online master's programme of 1,900 hours in technical auditing of repair networks and digital loss adjusting engineering: 12 modules covering the repair workshop, motor loss adjusting, digital adjusting, ADAS calibration, electric and hybrid vehicles, workshop auditing, network management, repair analytics, repair fraud, quality and environment and the legal framework, with an assigned technical tutor.

Duration1900 h
ModeOnline
LanguageEnglish
Start datesSet by the faculty
AwardSEIUM Institute diploma
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Learning outcomes

What you will be able to do

01

Analyse repair technologies for modern vehicles.

02

Carry out motor loss adjustments with valuation systems.

03

Implement digital loss adjusting and computer vision processes.

04

Value claims involving ADAS and electric vehicles.

05

Technically audit workshop quality and invoicing.

06

Manage workshop networks using data analytics.

07

Detect repair fraud and apply the legal framework.

Profile

Who it's for

  • Motor loss adjusters.
  • Repair network auditors.
  • Repairer network managers at insurers.
  • Repair cost analysts.
  • Digital loss adjusting specialists.
  • Workshop managers.
  • Engineering or science graduates seeking to enter the insurance sector.
Standards & tools

What you'll work with

  • Royal Decree 1457/1986 (industrial activity and services in vehicle repair workshops)
  • Law 50/1980 (Spanish Insurance Contract Law)
  • Regulation (EU) 461/2010 (vertical agreements in the motor vehicle sector)
  • ISO 9001:2015 (quality management systems)
  • Regulation (EU) 2016/679 (GDPR, data protection)
  • Royal Decree 117/2003 (limitation of volatile organic compound emissions)
  • UNE-EN 50110-1 (operation of electrical installations)
  • Audatex
  • GT Motive
  • Solera Qapter
  • Power BI
  • Python
Syllabus

12 modules · 1900 h

  1. 1.1Structure of the aftermarket sector
  2. 1.2Authorised and independent workshops
  3. 1.3Bodywork, paint and mechanical areas
  4. 1.4Modern body technology
  5. 1.5High-strength steels and aluminium
  6. 1.6Composite materials in bodywork
  7. 1.7Electric vehicles in the workshop
  8. 1.8Equipment and certifications
  9. 1.9Royal Decree 1457/1986 on workshops
  10. 1.10Case study: virtual technical visit to a body shop
  1. 2.1Functions and liability of the loss adjuster
  2. 2.2Damage inspection
  3. 2.3Forensic photography
  4. 2.4Determining the repair
  5. 2.5Valuation systems: Audatex, GT Motive
  6. 2.6Labour times
  7. 2.7Paint and materials
  8. 2.8Total loss and market value
  9. 2.9Loss adjuster's report
  10. 2.10Practical exercise: full valuation of a claim with an estimating system
  1. 3.1Video loss adjusting
  2. 3.2Self-assessment by the policyholder
  3. 3.3Computer vision for damage detection
  4. 3.4Automatic cost estimation
  5. 3.5Photo quality
  6. 3.6Accuracy versus on-site adjusting
  7. 3.7Integration with claims systems
  8. 3.8Customer experience
  9. 3.9Risks and fraud in digital adjusting
  10. 3.10Lab: evaluating a damage detection model
  1. 4.1ADAS sensors in the vehicle
  2. 4.2Impact of repair on ADAS
  3. 4.3Static and dynamic calibration
  4. 4.4Manufacturer requirements
  5. 4.5Calibration equipment
  6. 4.6Cost of sensor repair
  7. 4.7Liability after incorrect calibration
  8. 4.8Calibration documentation
  9. 4.9Windscreen repair with cameras
  10. 4.10Case study: valuation of a claim involving a front radar
  1. 5.1High-voltage architecture
  2. 5.2Safety in the workshop
  3. 5.3Disconnection protocols
  4. 5.4Battery damage
  5. 5.5Battery state-of-health diagnosis
  6. 5.6Thermal risk and storage of damaged vehicles
  7. 5.7Repair or replacement of the battery
  8. 5.8Total losses in electric vehicles
  9. 5.9Residual value and reuse
  10. 5.10Practical exercise: intake protocol for a damaged electric vehicle
  1. 6.1Objectives of network auditing
  2. 6.2Workshop approval criteria
  3. 6.3Auditing facilities and equipment
  4. 6.4Auditing repair quality
  5. 6.5Invoice auditing
  6. 6.6Verification of parts and times
  7. 6.7Post-repair inspection
  8. 6.8Findings and action plans
  9. 6.9Workshop quality indicators
  10. 6.10Workshop: quality audit of a body repair
  1. 7.1Approved network models
  2. 7.2Selection and approval
  3. 7.3Price agreements and SLAs
  4. 7.4Claims steering
  5. 7.5Performance management
  6. 7.6Incentives and penalties
  7. 7.7Courtesy vehicle management
  8. 7.8Communication with the policyholder
  9. 7.9Relationship with manufacturers
  10. 7.10Case study: redesigning an approved workshop network
  1. 8.1Loss adjusting and invoicing data
  2. 8.2Average cost by type of damage
  3. 8.3Deviation analysis by workshop
  4. 8.4Detection of anomalous invoicing
  5. 8.5Repair times
  6. 8.6Cost prediction models
  7. 8.7Workshop benchmarking
  8. 8.8Network dashboards
  9. 8.9Sustainability indicators
  10. 8.10Lab: detecting outlier workshops
  1. 9.1Pre-existing damage
  2. 9.2Estimate inflation
  3. 9.3Parts not replaced
  4. 9.4Invoicing for work not carried out
  5. 9.5Collusion between parties
  6. 9.6Image manipulation
  7. 9.7Detection through analytics
  8. 9.8Technical investigation
  9. 9.9Legal action
  10. 9.10Practical exercise: analysis of a suspicious repair file
  1. 10.1Quality management systems in workshops
  2. 10.2Occupational safety in workshops
  3. 10.3Hazardous waste management
  4. 10.4Volatile organic compound emissions
  5. 10.5Sustainable repair versus replacement
  6. 10.6Recovered parts and the circular economy
  7. 10.7Carbon footprint of repair
  8. 10.8Environmental certifications
  9. 10.9ESG indicators in networks
  10. 10.10Case study: sustainable repair plan
  1. 11.1Regulation of insurance loss adjusters
  2. 11.2Insurance Contract Law and loss adjusting
  3. 11.3Contradictory loss adjusting
  4. 11.4Consumer rights in the workshop
  5. 11.5Repair warranties
  6. 11.6Aftermarket block exemption regulation
  7. 11.7Data protection in loss adjusting
  8. 11.8Professional liability
  9. 11.9Loss adjusting ethics
  10. 11.10Workshop: analysis of a contradictory loss adjustment
  1. 12.1Selection of the network or process
  2. 12.2Technical diagnosis
  3. 12.3Repair data analysis
  4. 12.4Design of the audit model
  5. 12.5Digital loss adjusting proposal
  6. 12.6Network management plan
  7. 12.7Business case
  8. 12.8Conclusions
  9. 12.9Master's Thesis report
  10. 12.10Master's Thesis: defence before a panel
Methodology, software & labs

How you'll learn

100% online training on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. No fixed timetables: you progress at your own pace within the intake, so it fits around your job.

Each module combines theory, guided reading of the original regulations and applied exercises. The working software is Audatex, GT Motive, Solera Qapter, Power BI and Python, in free, academic or evaluation versions. Exercises are based on real procedures: quality and invoicing audits of workshops, digital loss adjusting with computer vision, and valuation of claims on vehicles with ADAS and high-voltage systems. Assessment is continuous by module, plus the final Master's Thesis.

Standards covered: Royal Decree 1457/1986 on vehicle repair workshops, Law 50/1980 on Insurance Contracts, Regulation (EU) 461/2010 on vertical agreements in the motor vehicle sector, ISO 9001:2015, Regulation (EU) 2016/679 (GDPR), Royal Decree 117/2003 on VOC emissions, UNE-EN 50110-1.

Assigned technical tutor:every module ends with a deliverable that your tutor marks individually.
Standards-based learning:guided reading of Royal Decree 1457/1986, Law 50/1980, Regulation (EU) 461/2010 and UNE-EN 50110-1 applied to real cases, not as a theoretical annex.
Industry software:Audatex, GT Motive, Solera Qapter, Power BI and Python, in free, academic or evaluation versions.
Master's Thesis with defence:A technical audit and digital loss adjusting model for a workshop network, with its business case, defended before a panel.
Flexible format:100% online, no fixed timetables, compatible with full-time work.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Technical diagnosis
Select a workshop network or process and carry out its technical diagnosis.
Repair data analysis
Analyse loss adjusting and invoicing data to detect deviations and outlier workshops.
Audit model design
Design the quality and invoicing audit model for the network.
Digital adjusting and network plan
Propose digital loss adjusting and a network management plan with its business case.
Master's Thesis
A technical audit and digital loss adjusting model for a workshop network, defended before a panel.
Career opportunities

Where this takes you

Motor loss adjusterRepair network auditorRepairer network managerRepair cost analystDigital loss adjusting specialistWorkshop manager
Admissions & scholarships

Requirements

  • University degree in engineering, science or architecture, or equivalent demonstrable professional experience.
  • Internet connection and a computer capable of running the programme software.
  • English sufficient to read technical standards.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

Apply now Scholarships
FAQ

Frequently asked questions

The programme totals 1,900 hours over 12–14 months. You set your own pace within each intake, and your tutor helps you plan the workload around your job.

You work with Audatex, GT Motive, Solera Qapter, Power BI and Python, using free, academic or evaluation versions. Your tutor indicates the free alternative wherever one exists.

A SEIUM Institute diploma, awarded on passing the continuous assessment and the Master's Thesis. It is SEIUM's own qualification, not an official state degree; its recognition depends on the programme completed and the regulations of each country.

Yes. Modules passed in a course or postgraduate diploma in the same area are recognised in the higher programme. Ask about the recognition policy when you enrol.

A degree in engineering, science or architecture (or equivalent professional experience), a computer able to run the programme software, and English sufficient to read technical standards.

Start dates are set by SEIUM's faculty for each intake. Our admissions team will confirm the next available date when you apply.

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