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Postgraduate DiplomaCivil, Rail & Smart Cities Applications open

Diploma in Claims, Disputes and Resolution

Online postgraduate diploma of 800 hours in claims, disputes and resolution. 8 modules covering the origin of construction claims, the contractual framework, delay analysis, quantum, claim preparation, dispute resolution mechanisms and expert evidence, with an assigned technical tutor.

Duration6–8 months
ModeOnline
LanguageEnglish
Start datesSet by the faculty
AwardSEIUM Institute diploma
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Learning outcomes

What you will be able to do

01

Identify the usual causes of claims in construction.

02

Interpret the contractual and legal framework for claims.

03

Apply forensic delay analysis methods.

04

Quantify the cost of delays and disruption.

05

Prepare well-founded claims and respond to them.

06

Select the right dispute resolution mechanism.

07

Produce technical expert reports with rigour and independence.

Profile

Who it's for

  • Claims managers at contractors and consultancies.
  • Construction expert witnesses.
  • Forensic planning and schedule analysts.
  • Contract managers handling notices, variations and claims.
  • Construction lawyers who need a solid technical basis.
  • Dispute consultants.
  • Engineering or science graduates looking to enter construction companies.
Standards & tools

What you'll work with

  • SCL Delay and Disruption Protocol 2nd edition 2017 (Society of Construction Law guidance on delay and disruption claims)
  • AACE RP 29R-03 (recommended practice for forensic schedule analysis)
  • FIDIC Conditions of Contract 2017, clauses 20 and 21 (claims and disputes procedures)
  • NEC4 Engineering and Construction Contract (compensation events and early warnings)
  • Spanish Law 9/2017 (Public Sector Contracts Act)
  • Spanish Law 60/2003 (Arbitration Act)
  • ICC Arbitration Rules 2021 (International Chamber of Commerce arbitration procedure)
  • CIArb Protocol for the Use of Party-Appointed Expert Witnesses (duties and conduct of expert witnesses)
  • Oracle Primavera P6
  • Aconex
  • Acumen Fuse
  • Microsoft Excel
  • Relativity
Syllabus

8 modules

  1. 1.1Typical causes of claims
  2. 1.2Delays and their classification
  3. 1.3Disruption and loss of productivity
  4. 1.4Variations and additional work
  5. 1.5Unforeseen ground conditions
  6. 1.6Design errors
  7. 1.7Suspensions and acceleration
  8. 1.8Employer's claims
  9. 1.9Prevention from the tender stage
  10. 1.10Case study: analysis of a project with cost overrun
  1. 2.1Claim clauses in FIDIC
  2. 2.2Compensation events in NEC
  3. 2.3Public contracts and the Public Sector Contracts Act
  4. 2.4Notice periods and time bars
  5. 2.5Liability for delays
  6. 2.6Penalties and liquidated damages
  7. 2.7Economic balance of the contract
  8. 2.8Force majeure and unforeseeable risk
  9. 2.9Comparative construction law
  10. 2.10Workshop: analysis of notice clauses
  1. 3.1Excusable and compensable delays
  2. 3.2Treatment of concurrent delays
  3. 3.3SCL Delay and Disruption Protocol
  4. 3.4As-planned versus as-built analysis
  5. 3.5Time impact analysis
  6. 3.6Windows analysis method
  7. 3.7Collapsed as-built method
  8. 3.8Selecting the method
  9. 3.9Presenting the results
  10. 3.10Practical exercise: time impact analysis of a variation
  1. 4.1Direct costs of the claim
  2. 4.2Indirect costs and overheads
  3. 4.3Hudson, Emden and Eichleay formulas
  4. 4.4Loss of productivity: measured mile
  5. 4.5Acceleration costs
  6. 4.6Interest and finance charges
  7. 4.7Loss of profit and lost opportunity
  8. 4.8Supporting documentation
  9. 4.9Reviewing the amounts
  10. 4.10Workshop: quantifying an extension of time
  1. 5.1Structure of a claim submission
  2. 5.2Statement of facts and chronology
  3. 5.3Contractual basis of the claim
  4. 5.4Technical and expert analysis
  5. 5.5Managing documentary evidence
  6. 5.6Value of contemporaneous records
  7. 5.7Responding to claims
  8. 5.8Defending the employer
  9. 5.9Common mistakes in practice
  10. 5.10Practical exercise: drafting an extension of time claim
  1. 6.1Direct negotiation between the parties
  2. 6.2Dispute boards
  3. 6.3Statutory adjudication in construction
  4. 6.4Mediation in construction disputes
  5. 6.5Domestic and international arbitration
  6. 6.6Litigation through the courts
  7. 6.7Appeals in public procurement
  8. 6.8Selecting the mechanism
  9. 6.9Cost-benefit of litigation
  10. 6.10Case study: a dispute board decision
  1. 7.1Role of the party-appointed and court-appointed expert
  2. 7.2Independence and duty to the tribunal
  3. 7.3Expert report: structure and content
  4. 7.4Forensic schedule analysis
  5. 7.5Quantum expert evidence
  6. 7.6Cross-examination and testimony
  7. 7.7Experts' meetings
  8. 7.8Professional ethics of the expert
  9. 7.9Errors in expert reports
  10. 7.10Workshop: structure of an expert report
  1. 8.1Starting case
  2. 8.2Contractual analysis of the case
  3. 8.3Delay analysis
  4. 8.4Quantification of the claim
  5. 8.5Claim submission
  6. 8.6Resolution strategy
  7. 8.7Summary expert report
  8. 8.8Conclusions and recommended strategy
  9. 8.9Report and presentation
  10. 8.10Final project: final review with the tutor
Methodology, software & labs

How you'll learn

100% online training on the SEIUM campus, with downloadable materials, recorded classes and an assigned technical tutor. There are no fixed timetables: you progress at your own pace within each intake, so the programme can be combined with work.

Each module combines theory, guided reading of the original standards and applied exercises. The working software is Oracle Primavera P6, Aconex, Acumen Fuse, Microsoft Excel and Relativity, in free, academic or evaluation versions. Exercises are based on real procedures such as a time impact analysis of a variation on a road project, the quantification of overheads for an extension of time and the drafting of a claim before a dispute board. Assessment is continuous by module, plus the final integrative project.

Standards covered: SCL Delay and Disruption Protocol 2nd edition 2017; AACE RP 29R-03; FIDIC Conditions of Contract 2017, clauses 20 and 21; NEC4 Engineering and Construction Contract; Spanish Law 9/2017; Spanish Law 60/2003; ICC Arbitration Rules 2021; CIArb Protocol for the Use of Party-Appointed Expert Witnesses.

Assigned technical tutor:every module ends with a deliverable that your tutor marks individually.
Standards-based learning:guided reading of the SCL Delay and Disruption Protocol, AACE RP 29R-03 and FIDIC 2017 clauses 20 and 21 applied to real cases, not as a theoretical annex.
Industry software:Oracle Primavera P6, Aconex, Acumen Fuse, Microsoft Excel and Relativity, in free, academic or evaluation versions.
Final project:a complete claim case covering contractual analysis, delay analysis, quantum, the claim submission and the resolution strategy, reviewed by your tutor.
Flexible format:100% online, no fixed timetables, compatible with full-time work.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Analyse the contract
Review the starting case and establish the contractual basis, notices and time bars.
Analyse the delays
Apply a forensic delay analysis method to determine entitlement to time.
Quantify the claim
Calculate direct costs, overheads and disruption with supporting documentation.
Draft the claim and strategy
Write the claim submission and choose the most suitable resolution mechanism.
Final project
Present the summary expert report, conclusions and recommended strategy, reviewed by your tutor.
Career opportunities

Where this takes you

Claims managerConstruction expert witnessForensic schedule analystContract managerConstruction lawyerDispute consultant
Admissions & scholarships

Requirements

  • Prior technical training or professional experience in the sector. No university degree is required.
  • An internet connection and a computer capable of running the programme software.
  • English sufficient to read technical standards.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

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FAQ

Frequently asked questions

The programme totals 800 hours over 6–8 months. You set your own pace within each intake, and your tutor helps you plan the workload around your job.

You work with Oracle Primavera P6, Aconex, Acumen Fuse, Microsoft Excel and Relativity, using free, academic or evaluation versions. Your tutor indicates the free alternative wherever one exists.

A SEIUM Institute diploma, awarded on passing the continuous assessment and the final project. It is SEIUM's own qualification, not an official state degree; its recognition depends on the programme completed and the regulations of each country.

Yes. Modules passed are recognised in a higher programme in the same area (postgraduate diploma or master's). Ask about the recognition policy when you enrol.

Prior technical training or professional experience in the sector (no university degree required), a computer able to run the programme software and English sufficient to read technical standards.

Start dates are set by SEIUM's faculty for each intake. Our admissions team will confirm the next available date when you apply.

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