Course in Critical Urban Services Continuity
Online course of 300 h in Critical Urban Services Continuity. 6 modules covering ISO 22301 Business Continuity Management Systems, Directive (EU) 2022/2557 on the resilience of critical entities (CER) and Fusion Framework System. Assigned tutor and open enrolment.
Take the controls.
Run a real engineering trade-off from this field. Move the sliders, watch the model react in real time and beat the challenge.
What you will be able to do
Identify critical urban services and their interdependencies.
Carry out impact analysis according to ISO/TS 22317.
Assess disruption risks using ISO 31000 methodologies.
Select continuity strategies suited to each service.
Draft continuity plans with clear roles and procedures.
Design and run continuity exercises and tests.
Implement a management system compliant with ISO 22301.
Who it's for
- Business continuity manager looking to specialise in Critical Urban Services Continuity.
- Urban services manager looking to specialise in Critical Urban Services Continuity.
- Operational resilience consultant looking to specialise in Critical Urban Services Continuity.
- Risk management technician looking to specialise in Critical Urban Services Continuity.
- Municipal emergency coordinator looking to specialise in Critical Urban Services Continuity.
- Continuity systems auditor looking to specialise in Critical Urban Services Continuity.
- Engineering or science graduates seeking to enter local government.
What you'll work with
- ISO 22301 Business Continuity Management Systems
- Directive (EU) 2022/2557 on the resilience of critical entities (CER)
- Spanish Law 8/2011 on the protection of critical infrastructure
- ISO/TS 22317 Guidelines for business impact analysis
- ISO 31000 Risk management
- Directive (EU) 2022/2555 NIS2
- ISO 22313 Guidance on the implementation of ISO 22301
- Spanish Law 17/2015 on the National Civil Protection System
6 modules · 300 h
1.1Concept of essential service and critical operator1.2Value chain of water, energy and transport1.3Telecommunications as an enabling service1.4Physical, cyber-logical and geographical interdependencies1.5Cascading failures and domino effects1.6Modelling dependencies with graphs1.7Sectoral interdependency matrices1.8April 2025 Iberian blackout as a case reference1.9Mapping of urban critical assets and nodes1.10Workshop: dependency graph of municipal services
2.1Business Impact Analysis (BIA) in public services2.2Maximum tolerable period of disruption (MTPD)2.3Recovery time and recovery point objectives2.4Minimum acceptable level of continuity2.5Identification of critical processes and resources2.6Supplier and third-party dependencies2.7Assessment of social and health impacts2.8Prioritisation of essential users2.9Questionnaires and interviews with operational managers2.10Practice: BIA of a waste collection service
3.1Risk management according to ISO 310003.2Natural and human-made threat scenarios3.3Prolonged loss of electricity supply3.4Pandemic and mass staff absenteeism3.5Cyberattacks on control systems3.6Failure of single suppliers3.7Probability and impact matrices3.8Bow-tie techniques and barrier analysis3.9Risk register and risk owners3.10Case study: risk matrix for a water supply service
4.1Protection, mitigation and recovery strategies4.2Alternative sites and degraded-mode operation4.3Backup generation and fuel autonomy4.4Mutual aid agreements between operators4.5Structure of a continuity plan4.6Activation and escalation procedures4.7Roles, crisis committee and chain of command4.8Communication with users and authorities4.9Integration with municipal emergency plans4.10Workshop: continuity plan for a control centre
5.1ISO 22301 management system5.2Tabletop exercises and functional drills5.3Technical switchover and backup tests5.4Continuity maturity indicators5.5Internal audit and management review5.6Staff training and awareness5.7Lessons learned and corrective actions5.8Requirements of the CER Directive and NIS25.9Procurement of services with continuity clauses5.10Case study: tabletop exercise for a general blackout
6.1Definition of scope and service6.2Dependency map of the chosen service6.3Business impact analysis6.4Disruption risk assessment6.5Selection of continuity strategies6.6Drafting the continuity plan6.7Design of the exercise programme6.8Proposed monitoring indicators6.9Report and presentation6.10Final review with the tutor
How you'll learn
Training 100 % online on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. There are no fixed timetables: students progress at their own pace within the intake, which makes it possible to combine the programme with work.
Each module combines theory, guided reading of the original standard and applied exercises. The working software is Fusion Framework System, Archer Business Resiliency, Microsoft Visio, ArcGIS Pro, Everbridge, in free, academic or evaluation versions. The practical work is based on real impact analysis procedures for an essential municipal service, a tabletop exercise for a prolonged blackout, and drafting a continuity plan for an urban operator. Assessment is continuous, module by module, plus the final integrating project.
Build it end to end
Your final project follows the real engineering workflow, step by step, reviewed by your tutor.
Identify critical urban services and their interdependencies.
Carry out impact analysis according to ISO/TS 22317.
Assess disruption risks using ISO 31000 methodologies.
Select continuity strategies suited to each service.
Draft continuity plans with clear roles and procedures.
Where this takes you
Requirements
- No prior qualification is required.
- Internet connection and a computer capable of running the programme's software.
- Sufficient Spanish to follow technical standards texts.
Ready to start?
Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.
Frequently asked questions
The programme comprises 300 hours in total, spread over 3 to 5 months. That is an average of 10 to 15 hours per week, compatible with a full-time job.
You will work with Fusion Framework System, Archer Business Resiliency, Microsoft Visio, ArcGIS Pro, Everbridge. Free, academic or evaluation versions are used, and the tutor will indicate the free alternative where one exists.
A SEIUM own diploma upon passing the continuous assessment and the final integrating project. It is in-house training, not an official qualification from the Ministry.
Yes. Modules passed in a Course or Postgraduate Diploma in the same area are recognised towards the higher-level programme. Check the recognition policy when you enrol.
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