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Course in Operational Continuity in Public Transport

Online 300-hour course in Operational Continuity in Public Transport. 6 modules covering ISO 22301 Business continuity management systems, Regulation (EC) No 1370/2007 on public passenger transport services and PTV Visum. Assigned tutor and enrolment open.

Duration300 h
ModeOnline
Start datesOctober / March
LocationEurope (Madrid)
AwardSEIUM Institute diploma
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Learning outcomes

What you will be able to do

01

Understand the role of public transport as an essential service.

02

Analyse the impact of disruptions on operations.

03

Design degraded operation strategies and replacement services.

04

Plan passenger information during a crisis.

05

Coordinate the response with emergency services.

06

Schedule tests and exercises for operator continuity.

07

Integrate continuity into transport contracts and concessions.

Profile

Who it's for

  • Continuity manager at transport operators who wants to specialise in Operational Continuity in Public Transport.
  • Operations manager who wants to specialise in Operational Continuity in Public Transport.
  • Transport control centre technician who wants to specialise in Operational Continuity in Public Transport.
  • Mobility services planner who wants to specialise in Operational Continuity in Public Transport.
  • Public transport consultant who wants to specialise in Operational Continuity in Public Transport.
  • Operational safety manager who wants to specialise in Operational Continuity in Public Transport.
  • Engineering or science graduates seeking to enter urban public transport.
Standards & tools

What you'll work with

  • ISO 22301 Business continuity management systems
  • Regulation (EC) No 1370/2007 on public passenger transport services
  • Regulation (EU) No 181/2011 concerning the rights of bus and coach passengers
  • UNE-EN 50126 Railway applications: specification and demonstration of RAMS
  • Regulation (EU) 2021/782 on rail passengers’ rights
  • Directive (EU) 2022/2557 on the resilience of critical entities (CER)
  • Royal Decree 393/2007 Basic Self-Protection Standard
Syllabus

6 modules · 300 h

  1. 1.1Urban transport modes and their critical role
  2. 1.2Minimum services and public service obligations
  3. 1.3Dependent users and essential mobility
  4. 1.4Energy, technological and staffing dependencies
  5. 1.5Threats: strikes, blackouts, snowfall, pandemics
  6. 1.6Lessons from COVID-19 for operations
  7. 1.7Lessons from the 2025 blackout on metro and commuter rail
  8. 1.8Organisation of a transport operator
  9. 1.9Requirements of consortia and transport authorities
  10. 1.10Case study: blackout in a metro network
  1. 2.1Critical processes: driving, control, maintenance, sales
  2. 2.2Maximum interruption times per line
  3. 2.3Dependencies on fleet and energy suppliers
  4. 2.4Critical posts and qualified staff
  5. 2.5CBTC and signalling systems
  6. 2.6Operational assistance systems (SAE)
  7. 2.7Validation and ticketing
  8. 2.8Social impact by corridor and neighbourhood
  9. 2.9Prioritisation of lines and services
  10. 2.10Practical exercise: BIA of an urban bus operator
  1. 3.1Degraded operation on metro and tram
  2. 3.2Replacement road services
  3. 3.3Relocation of depots and workshops
  4. 3.4Fleet and critical spare parts reserves
  5. 3.5Backup control centres
  6. 3.6Staff management during prolonged crises
  7. 3.7Alternative fuels and electric fleet range
  8. 3.8Agreements with other operators and municipalities
  9. 3.9Passenger management in stations and tunnels
  10. 3.10Workshop: replacement services plan for a commuter rail line
  1. 4.1Plan activation and crisis committee
  2. 4.2Real-time information and GTFS-Realtime
  3. 4.3Public address systems, screens and apps
  4. 4.4Evacuation of trains stopped in tunnels
  5. 4.5Coordination with emergency services and police
  6. 4.6Accessibility for persons with reduced mobility
  7. 4.7Managing crowds at interchanges
  8. 4.8Complaints and passenger rights
  9. 4.9Progressive service recovery
  10. 4.10Case study: evacuation protocol for a train in a tunnel
  1. 5.1Operator exercise programme
  2. 5.2Testing of alternative control centres
  3. 5.3Predictive maintenance and RAMS reliability
  4. 5.4Punctuality and regularity indicators
  5. 5.5ISO 22301 audit in transport operators
  6. 5.6Railway safety management
  7. 5.7Lessons learned from real incidents
  8. 5.8Investment in network resilience
  9. 5.9Continuity clauses in concessions
  10. 5.10Case study: tabletop exercise for a major snowfall
  1. 6.1Selection of the operator or network
  2. 6.2Operational impact analysis
  3. 6.3Assessment of disruption scenarios
  4. 6.4Selected continuity strategies
  5. 6.5Replacement services plan
  6. 6.6Passenger information protocol
  7. 6.7Testing and exercise programme
  8. 6.8Monitoring indicators
  9. 6.9Report and presentation
  10. 6.10Final review with the tutor
Methodology, software & labs

How you'll learn

100% online training on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. There are no fixed timetables: students progress at their own pace within the intake, which makes it possible to combine study with work.

Each module combines theory, guided reading of the original standard and applied exercises. The software used is PTV Visum, Optibus, GTFS Validator, MS Project, Power BI, in free, academic or evaluation versions. Case studies are based on real procedures: impact analysis for an urban bus network, design of replacement services following the closure of a railway line, and a tabletop exercise for a prolonged disruption. Assessment is continuous across modules, plus a final integrating project.

Accreditable laboratories(EN ISO/IEC 17025) with a rotor test rig, EMC/Lightning pre-compliance, HIL/SIL, vibration/acoustics.
Evidence-driven final project:safety case, test plan, compliance dossier and operational limits.
Industry mentoring:lecturers with experience in training, , eVTOL/UAM and flight test.
Flexible format(hybrid/online), international cohorts and support from SEIUM Career Services.
Ethics and safety:a safety-by-design approach, ciber-OT, DIH and compliance as core pillars.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Selection of the operator or network

Understand the role of public transport as an essential service.

Operational impact analysis

Analyse the impact of disruptions on operations.

Assessment of disruption scenarios

Design degraded operation strategies and replacement services.

Selected continuity strategies

Plan passenger information during a crisis.

Replacement services plan

Coordinate the response with emergency services.

Career opportunities

Where this takes you

Continuity manager at transport operatorsOperations managerTransport control centre technicianMobility services plannerPublic transport consultantOperational safety manager
Admissions & scholarships

Requirements

  • No prior qualification required.
  • Internet connection and a computer capable of running the programme’s software.
  • Sufficient level of Spanish to follow technical regulations.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

FAQ

Frequently asked questions

The programme comprises 300 hours in total, spread over 3 to 5 months. That is between 10 and 15 hours per week on average, compatible with a full-time job.

We work with PTV Visum, Optibus, GTFS Validator, MS Project and Power BI. Free, academic or evaluation versions are used, and the tutor indicates the open-source alternative where one exists.

A SEIUM Institute diploma upon passing the continuous assessment and the integrating project. This is in-house training, not an official Ministry qualification.

Yes. Modules passed in a course or postgraduate diploma in the same area are recognised towards the advanced programme. Please consult the recognition policy when you enrol.

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