CourseInsurance, Risk & Actuarial Data Applications open

Transport Insurance Claims Analysis Course

300-hour online course in transport insurance claims analysis. 6 modules covering the CMR Convention (international road carriage), the Hague-Visby Rules and advanced Excel. Assigned tutor and enrolment open.

Duration300 h
ModeOnline
LanguageEnglish
Start datesSet by the faculty
AwardSEIUM Institute certificate
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Learning outcomes

What you will be able to do

01

Analyse the structure and documentation of a transport claim file.

02

Determine the cause of damage and the liability of the parties according to the mode of transport.

03

Quantify the damage by applying the insured value and the legal limits of liability.

04

Manage claims, recovery and subrogation against carriers and third parties.

05

Detect indications of fraud and anomalous patterns in claims experience.

06

Exploit aggregated claims data to improve underwriting and prevention.

07

Resolve a comprehensive multimodal transport claim case.

Profile

Who it's for

  • Transport claims handler wishing to specialise in Transport Insurance Claims Analysis.
  • Average adjuster wishing to specialise in Transport Insurance Claims Analysis.
  • Cargo surveyor wishing to specialise in Transport Insurance Claims Analysis.
  • Recovery manager wishing to specialise in Transport Insurance Claims Analysis.
  • Insurance fraud analyst wishing to specialise in Transport Insurance Claims Analysis.
  • Transport insurance underwriter wishing to specialise in Transport Insurance Claims Analysis.
  • Graduates in engineering or sciences seeking to enter transport and marine insurance.
Standards & tools

What you'll work with

  • CMR Convention (international road carriage)
  • Hague-Visby Rules
  • Montreal Convention of 1999
  • Law 15/2009 on the land transport of goods contract
  • Law 14/2014 on Maritime Navigation
  • Institute Cargo Clauses (2009)
  • Law 50/1980 on the Insurance Contract
  • Incoterms 2020
Syllabus

6 modules · 300 h

  1. 1.1Claim file lifecycle: opening, investigation and closure
  2. 1.2Documents forming the claim file and their evidential value
  3. 1.3Bill of lading, waybill and delivery note
  4. 1.4Reservations and protests: form, time limits and effects
  5. 1.5Photography, video and temperature records
  6. 1.6Surveyor's report: structure and critical reading
  7. 1.7Chain of custody of the damaged goods
  8. 1.8Identification of all parties involved
  9. 1.9Coding the claim for later analysis
  10. 1.10Workshop: organising a real, disorganised claim file
  1. 2.1Types of damage and their characteristic pattern
  2. 2.2Wetting: internal origin, external origin or condensation
  3. 2.3Mechanical damage: stowage, lashing, handling and vibration
  4. 2.4Breakdown of the cold chain: reading the record and the point of failure
  5. 2.5Shortages, losses and weight differences
  6. 2.6Contamination and mixing of goods
  7. 2.7Determining the leg in which the damage occurred
  8. 2.8Proof of causal link and legal presumptions
  9. 2.9Concurrent causes and apportionment of liability
  10. 2.10Case study: damage without an evident point of origin
  1. 3.1Value of the goods: invoice, market value and replacement cost
  2. 3.2Partial damage: depreciation and salvage sale
  3. 3.3Total loss and controlled destruction
  4. 3.4Ancillary costs: re-forwarding, storage and survey fees
  5. 3.5Loss of profit: when it is recoverable
  6. 3.6Application of limits per kilogram and per package
  7. 3.7Deductibles, minimums and the proportional rule
  8. 3.8Tolerable losses and trade customs
  9. 3.9Taxes and duties in the calculation
  10. 3.10Practice: full settlement of three claims
  1. 4.1Claim against the carrier: time limits and form
  2. 4.2Claim against the cargo insurer
  3. 4.3Letter of subrogation and required documentation
  4. 4.4Recovery along a subcontracting chain
  5. 4.5Coordination between cargo insurance and liability insurance
  6. 4.6Out-of-court negotiation and settlement agreements
  7. 4.7Limitation and interrupting acts
  8. 4.8Litigation: burden of proof and judicial expert reports
  9. 4.9Arbitration and mediation in the sector
  10. 4.10Case study: recovery against a foreign subcontractor
  1. 5.1Indicators of fraud in transport claims
  2. 5.2Inconsistent documentation and inflated invoices
  3. 5.3Repeated claims with the same operator or route
  4. 5.4Staged theft and disappearance of cargo
  5. 5.5Verifying that the transport actually took place
  6. 5.6Analysis of the network of parties involved
  7. 5.7Proportionate investigation protocols
  8. 5.8Legal limits of investigation
  9. 5.9Cooperation with other insurers
  10. 5.10Case study: claim file with signs of simulation
  1. 6.1From individual claim file to portfolio analysis
  2. 6.2Indicators: frequency, average cost and cost per shipment
  3. 6.3Analysis by route, goods, operator and cause
  4. 6.4Root cause diagram applied to recurring claims
  5. 6.5Prioritising actions by economic impact
  6. 6.6Improvement agreements with logistics operators
  7. 6.7Claims report for the client and for the insurer
  8. 6.8Effect of measures on policy renewal
  9. 6.9Transport claims dashboard
  10. 6.10Final project: analysis report on a claims portfolio
Methodology, software & labs

How you'll learn

100% online training on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. There are no fixed timetables: students progress at their own pace within the intake, which makes it possible to combine the course with work.

Each module combines theory, guided reading of the original standard and applied exercises. The working software is advanced Excel, Python (pandas), Power BI, Guidewire ClaimCenter, in free, academic or evaluation versions. The exercises are based on real procedures: analysis of actual cargo damage claim files, calculation of carrier liability limits and detection of anomalous patterns in claims portfolios. Assessment is continuous by module, plus the final integrating project.

Accreditable laboratories(EN ISO/IEC 17025) with rotor test rig, EMC/Lightning pre-compliance, HIL/SIL, vibration/acoustics.
Evidence-focused Master's Thesis:safety case, test plan, compliance dossier and operational limits.
Industry mentoring:teaching staff with track records in training, , eVTOL/UAM and flight test.
Flexible format(hybrid/online), international cohorts and support from SEIUM Career Services.
Ethics and safety:safety-by-design approach, ciber-OT, DIH and compliance as pillars.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

From Individual Claim File to Portfolio Analysis

Analyse the structure and documentation of a transport claim file.

Indicators: frequency, average cost and cost per shipment

Determine the cause of damage and the liability of the parties according to the mode of transport.

Analysis by Route, Goods, Operator and Cause

Quantify the damage by applying the insured value and the legal limits of liability.

Root Cause Diagram Applied to Recurring Claims

Manage claims, recovery and subrogation against carriers and third parties.

Prioritising Actions by Economic Impact

Detect indications of fraud and anomalous patterns in claims experience.

Career opportunities

Where this takes you

Transport claims handlerAverage adjusterCargo surveyorRecovery managerInsurance fraud analystTransport insurance underwriter
Admissions & scholarships

Requirements

  • No prior degree is required.
  • Internet connection and a computer capable of running the programme's software.
  • Sufficient level of Spanish to follow technical regulatory reading.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

FAQ

Frequently asked questions

The programme consists of 300 total hours spread over 3 to 5 months. That is an average of 10 to 15 hours per week, compatible with a full-time job.

You will work with advanced Excel, Python (pandas), Power BI and Guidewire ClaimCenter. Free, academic or evaluation versions are used, and the tutor indicates the free alternative where one exists.

An own diploma from SEIUM upon passing the continuous assessment and the integrating project. It is in-house training, not an official qualification from the Ministry.

Yes. Modules passed in a course or postgraduate diploma in the same area are credited towards the advanced programme. Check the credit recognition policy when you enrol.

Transport Insurance Claims Analysis CourseEnrol
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