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Postgraduate Diploma in Safe Teleoperation and Control Centres

Online Postgraduate Diploma of 800 h in safe teleoperation and control centres. 8 modules covering ISO 11064, 3GPP TS 22.186 and ROS 2. Dedicated tutor and open enrolment.

Duration800 h
ModeOnline
LanguageEnglish
Start datesSet by the faculty
AwardSEIUM Institute diploma
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Learning outcomes

What you will be able to do

01

Distinguish remote operation modes and their responsibilities.

02

Size communications for teleoperation.

03

Analyse the safety of the teleoperation chain.

04

Design operator interfaces that compensate for latency.

05

Design control centres in accordance with ISO 11064.

06

Train and manage remote operators.

07

Apply regulatory frameworks for remote supervision.

Profile

Who it's for

  • Teleoperation engineer looking to specialise in Safe Teleoperation and Control Centres.
  • Remote assistance operator looking to specialise in Safe Teleoperation and Control Centres.
  • Control centre manager looking to specialise in Safe Teleoperation and Control Centres.
  • 5G communications engineer looking to specialise in Safe Teleoperation and Control Centres.
  • Human factors specialist looking to specialise in Safe Teleoperation and Control Centres.
  • Operations safety engineer looking to specialise in Safe Teleoperation and Control Centres.
  • Engineering or science graduates seeking to join robotaxi companies.
Standards & tools

What you'll work with

  • ISO 11064
  • 3GPP TS 22.186
  • ISO 26262:2018
  • ISO/SAE 21434:2021
  • Reglamento (UE) 2022/1426
  • Automated Vehicles Act 2024
  • ISO 9241-210:2019
  • ISO 21448:2022
Syllabus

8 modules · 800 h

  1. 1.1Direct remote driving
  2. 1.2Remote assistance and path-based guidance
  3. 1.3Remote fleet management
  4. 1.4Liability differences between modes
  5. 1.5Use cases: robotaxi, logistics and mining
  6. 1.6Role of remote operation at levels 4 and 5
  7. 1.7Latency and remote perception limitations
  8. 1.8Experiences of commercial operators
  9. 1.9Emerging legal frameworks
  10. 1.10Practical case: choosing a mode for an urban shuttle
  1. 2.1Latency, bandwidth and reliability requirements
  2. 2.24G, 5G and 5G-V2X networks
  3. 2.3Remote driving requirements in 3GPP TS 22.186
  4. 2.4Quality of service and network slicing
  5. 2.5Low-latency video coding
  6. 2.6Multi-operator link aggregation
  7. 2.7End-to-end latency measurement
  8. 2.8Coverage and network quality maps
  9. 2.9Behaviour on link loss
  10. 2.10Laboratory: measuring video latency over a cellular network
  1. 3.1Hazards specific to remote operation
  2. 3.2HARA of the teleoperation chain
  3. 3.3Link monitoring and timers
  4. 3.4Minimal risk manoeuvre on disconnection
  5. 3.5Latency-dependent speed limits
  6. 3.6Redundancy of links and stations
  7. 3.7Remote channel cybersecurity per ISO/SAE 21434
  8. 3.8Validation of the complete chain
  9. 3.9Safety argument for remote operation
  10. 3.10Workshop: HARA of a remote driving service
  1. 4.1Environment presentation: video, maps and objects
  2. 4.2Augmented reality and predictive views
  3. 4.3Visual latency compensation
  4. 4.4Controls, steering wheels and pedals at the station
  5. 4.5Haptic and audio feedback
  6. 4.6Operator situational awareness
  7. 4.7Workload and fatigue
  8. 4.8Station usability assessment
  9. 4.9ISO 9241 ergonomics standards
  10. 4.10Practice: usability assessment of a remote station
  1. 5.1ISO 11064 design principles
  2. 5.2Room and station layout
  3. 5.3Operator-to-vehicle ratios
  4. 5.4Fleet supervision and incident prioritisation
  5. 5.5Alarm systems and escalation
  6. 5.6Service continuity and control centre redundancy
  7. 5.7Control centre cybersecurity
  8. 5.8Lighting, acoustic and climate requirements
  9. 5.9Coordination with emergency services
  10. 5.10Practical case: designing a centre for fifty vehicles
  1. 6.1Selection of remote operators
  2. 6.2Internal training and certification programmes
  3. 6.3Teleoperation simulators
  4. 6.4Shift management and fatigue
  5. 6.5Decision-making under uncertainty
  6. 6.6Communication with passengers and third parties
  7. 6.7Common human errors
  8. 6.8Performance assessment
  9. 6.9Safety culture in the centre
  10. 6.10Workshop: remote operator training programme
  1. 7.1Regulation (EU) 2022/1426 and remote supervision
  2. 7.2German law on autonomous driving and technical supervision
  3. 7.3UK Automated Vehicles Act 2024
  4. 7.4California regulations for testing and deployment
  5. 7.5Remote operator liability
  6. 7.6Event logging and audit
  7. 7.7Video data protection
  8. 7.8Operational and safety indicators
  9. 7.9Relationship with traffic authorities
  10. 7.10Practice: operations manual for a control centre
  1. 8.1Service and mode definition
  2. 8.2Communications analysis
  3. 8.3Safety analysis
  4. 8.4Operator interface design
  5. 8.5Control centre design
  6. 8.6Training plan
  7. 8.7Regulatory compliance plan
  8. 8.8Operational indicators
  9. 8.9Report and presentation
  10. 8.10Final review with the tutor
Methodology, software & labs

How you'll learn

Training 100 % online on the SEIUM campus, with downloadable material, recorded classes and a dedicated technical tutor. No fixed timetables: students progress at their own pace within the intake, which makes it possible to combine study with work.

Each module combines theory, guided reading of the original standard and applied exercises. The working software is ROS 2, Unity, GStreamer, Grafana, CARLA, in free, academic or evaluation versions. Tests are studied using real procedures for measuring latency on cellular networks, teleoperation simulation with operators, and control centre incident drills. Assessment is continuous per module plus the final integrating project.

Accreditable laboratories(EN ISO/IEC 17025) with rotor bench, EMC/Lightning pre-compliance, HIL/SIL, vibrations/acoustics.
Evidence-oriented Master's Thesis:safety case, test plan, compliance dossier and operational limits.
Industry Mentored:teachers with experience in training, , eVTOL/UAM and flight test.
Flexible modality(hybrid/online), international cohorts and support from SEIUM Career Services.
Ethics and safety:safety-by-design approach, cyber-OT, DIH and compliance as pillars.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Service and mode definition

Distinguish remote operation modes and their responsibilities.

Communications analysis

Size communications for teleoperation.

Safety analysis

Analyse the safety of the teleoperation chain.

Operator interface design

Design operator interfaces that compensate for latency.

Control centre design

Design control centres in accordance with ISO 11064.

Career opportunities

Where this takes you

Teleoperation engineerRemote assistance operatorControl centre manager5G communications engineerHuman factors specialistOperations safety engineer
Admissions & scholarships

Requirements

  • Prior technical training or professional experience in the sector. No university degree is required.
  • Internet connection and a computer capable of running the programme's software.
  • Sufficient Spanish to follow technical regulatory texts.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

FAQ

Frequently asked questions

The programme totals 800 hours spread over 6 to 8 months. That is between 10 and 15 hours per week on average, compatible with a full-time job.

You will work with ROS 2, Unity, GStreamer, Grafana, CARLA. Free, academic or evaluation versions are used, and the tutor indicates the free alternative where one exists.

A SEIUM Institute diploma upon passing the continuous assessment and the integrating project. This is in-house training, not an official qualification from the Ministry.

Yes. Modules passed in a Course or Postgraduate Diploma in the same area are credited towards the advanced programme. Check the credit recognition policy when you enrol.

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