Apply now
CourseAerospace, UAM, Drones & Space Enrolment open

Course in Claims Cost Reduction Strategies

Online 300-hour course in claims cost reduction strategies. 6 modules covering the Spanish Insurance Contract Law 50/1980 (art. 43, subrogation), Law 35/2015 (valuation scale for damages in road traffic accidents) and GT Motive. Assigned tutor and open enrolment.

Duration300 h
ModeHybrid
LanguageEnglish / Spanish
Start datesOctober / March
LocationEurope (Madrid)
AwardSEIUM Institute diploma
Enrol now View syllabus Ask an advisor
Virtual lab · try it before you enrol

Take the controls.

Run a real engineering trade-off from this programme. Move the sliders, watch the model react in real time and beat the challenge.

SIM · LIVE ●
Learning outcomes

What you will be able to do

01

Break down the claim cost into its direct and indirect components.

02

Identify savings levers in claims handling without disadvantaging the policyholder.

03

Design and manage a network of suppliers and contracted garages.

04

Apply fraud detection and recovery techniques to reduce claims frequency.

05

Measure the impact of measures using cost and quality indicators.

06

Balance cost reduction with sustainability and reputation.

07

Develop an integrating project with a cost reduction plan.

Profile

Who it's for

  • Claims cost manager who wants to specialise in Claims Cost Reduction Strategies.
  • Supplier network manager who wants to specialise in Claims Cost Reduction Strategies.
  • Claims frequency analyst who wants to specialise in Claims Cost Reduction Strategies.
  • Recoveries manager who wants to specialise in Claims Cost Reduction Strategies.
  • Operational efficiency consultant in insurance who wants to specialise in Claims Cost Reduction Strategies.
  • Fraud investigator who wants to specialise in Claims Cost Reduction Strategies.
  • Engineering or science graduates seeking to join insurance companies.
Standards & tools

What you'll work with

  • Law 50/1980 on Insurance Contracts (art. 43, subrogation)
  • Law 35/2015 (valuation scale for damages in road traffic accidents)
  • Royal Legislative Decree 8/2004 (civil liability and motor vehicle insurance)
  • CICOS Agreement (Unespa)
  • ISO 13053-1 (Six Sigma)
  • IFRS 17 (insurance contracts)
Syllabus

6 modules · 300 h

  1. 1.1Cost of the indemnity and its breakdown
  2. 1.2Management and handling costs
  3. 1.3Assessment and supplier costs
  4. 1.4Indirect cost: delays, complaints and staff turnover
  5. 1.5Cost leakage and its causes
  6. 1.6Differences by line of business and by type of claim
  7. 1.7Relationship between cost and quality of service
  8. 1.8Sector vocabulary and acronyms
  9. 1.9Benchmark indicators for the area
  10. 1.10Exercise: breaking down the average cost of a claim
  1. 2.1Triage and appropriate allocation of the file
  2. 2.2Consistent assessment criteria
  3. 2.3Automation of simple files
  4. 2.4Reducing steps and reopenings
  5. 2.5Managing lead time and the queue
  6. 2.6Preventing judgement errors
  7. 2.7Handling complex files through specialists
  8. 2.8Control of technical reserves
  9. 2.9Training and calibration of the team
  10. 2.10Practice: redesigning the triage for a line of business
  1. 3.1Network of garages and professionals
  2. 3.2Price and service agreements
  3. 3.3Repair versus replacement
  4. 3.4Alternative and refurbished parts
  5. 3.5Repair quality control
  6. 3.6Managing repair times
  7. 3.7Replacement vehicle and its cost
  8. 3.8Auditing supplier invoices
  9. 3.9Balancing cost and satisfaction
  10. 3.10Practice: supplier network policy
  1. 4.1Fraud warning indicators
  2. 4.2Detection models and their validation
  3. 4.3Fraud investigation and evidence
  4. 4.4Treating the honest customer during investigation
  5. 4.5Recovery from third-party liable parties
  6. 4.6Agreements between entities
  7. 4.7Subrogation and its management
  8. 4.8Salvage recovery
  9. 4.9Recovery indicators
  10. 4.10Practice: protocol for managing an alert
  1. 5.1Cost and quality dashboard
  2. 5.2Analysis of deviations by cause
  3. 5.3Prioritising initiatives by impact
  4. 5.4Controlled trials of process changes
  5. 5.5The risk of cutting costs at the expense of service
  6. 5.6Communicating changes to the team
  7. 5.7Market comparison
  8. 5.8Reporting to management
  9. 5.9Sustainability of savings over time
  10. 5.10Practice: prioritised portfolio of initiatives
  1. 6.1Choice of line of business and scope
  2. 6.2Breakdown of the current cost
  3. 6.3Diagnosis of cost leakage
  4. 6.4Prioritised portfolio of initiatives
  5. 6.5Design of the main initiative
  6. 6.6Testing and measurement plan
  7. 6.7Service quality safeguards
  8. 6.8Implementation plan
  9. 6.9Project report
  10. 6.10Project defence
Methodology, software & labs

How you'll learn

100% online training on the SEIUM campus, with downloadable material, recorded classes and an assigned technical tutor. No fixed timetable: students progress at their own pace within the intake, which makes it possible to combine it with work.

Each module combines theory, guided reading of the original standard and applied exercises. The working software is GT Motive, Audatex, Python (pandas), advanced Excel, Power BI, in free, academic or evaluation versions. Tests are studied on real procedures for analysing the composition of the average claim cost, assessing contracted repair networks, recovery campaigns and fraud detection. Assessment is continuous by module plus the final capstone project.

Accredited laboratories(EN ISO/IEC 17025) with rotor test rig, EMC/Lightning pre-compliance, HIL/SIL, vibration/acoustics.
Evidence-oriented Master's Thesis:safety case, test plan, compliance dossier and operational limits.
Industry mentoring:lecturers with track records in training, , eVTOL/UAM and flight test.
Flexible format(hybrid/online), international cohorts and support from SEIUM Career Services.
Ethics and safety:safety-by-design approach, OT cyber, DIH and compliance as its pillars.
Capstone project

Build it end to end

Your final project follows the real engineering workflow, step by step, reviewed by your tutor.

Choice of line of business and scope

Break down the claim cost into its direct and indirect components.

Breakdown of the current cost

Identify savings levers in claims handling without disadvantaging the policyholder.

Diagnosis of cost leakage

Design and manage a network of suppliers and contracted garages.

Prioritised portfolio of initiatives

Apply fraud detection and recovery techniques to reduce claims frequency.

Design of the main initiative

Measure the impact of measures using cost and quality indicators.

Career opportunities

Where this takes you

Claims cost managerSupplier network managerClaims frequency analystRecoveries managerOperational efficiency consultant in insuranceFraud investigator
Admissions & scholarships

Requirements

  • No prior qualification is required.
  • Internet connection and a computer capable of running the programme's software.
  • Sufficient level of Spanish to follow technical regulatory reading.

Ready to start?

Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.

Apply now Scholarships
FAQ

Frequently asked questions

The programme comprises 300 hours in total, spread over 3 to 5 months. That is an average of 10 to 15 hours per week, compatible with a full-time job.

You work with GT Motive, Audatex, Python (pandas), advanced Excel and Power BI. Free, academic or evaluation versions are used, and the tutor indicates the open-source alternative where one exists.

An SEIUM own diploma on passing the continuous assessment and the capstone project. It is in-house training, not an official qualification from the Ministry.

Yes. Modules passed in a course or postgraduate diploma in the same area are credited towards the advanced programme. Check the credit transfer policy when you enrol.

Keep exploring

Related programmes

See all in Aerospace, UAM, Drones & Space
Course750 $

ITAR Aerospace Course

The ITAR in Aerospace Course offers comprehensive training on the International Traffic in Arms Regulations (ITAR), essential for the aerospace industry. It focuses on understanding and…

3 monthsHybridAerospace, UAM, Drones & Space
Course649 $

Course in Introduction to Automotive Passive Safety

300-hour online Course in Introduction to Automotive Passive Safety. 6 modules covering UN Regulation No. 94 (frontal impact), UN Regulation No. 137 (full-width frontal impact) and…

300 hOnlineAerospace, UAM, Drones & Space
Course780 $

Preventive maintenance course for helicopters

Helicopter Preventive Maintenance Course This course provides comprehensive training in the inspection, diagnosis, and maintenance of critical helicopter systems. It focuses on the application of safety…

3 monthsHybridAerospace, UAM, Drones & Space
Course in Claims Cost Reduction StrategiesEnrol
Related programmes

More in Regulation, Safety, RAMS & Homologation

AI Ethics Course in Simulated Logistics OperationsView programme →Chrome Plating Course: Decorative and Technical Chrome for Classic CarsView programme →Course in Academic Simulation of CBRN AttacksView programme →Speedometers and Historic Tachometers CourseView programme →Course on Ethics in Nuclear ProliferationView programme →Course in Environmental Monitoring at Nuclear SitesView programme →

All Regulation, Safety, RAMS & Homologation programmes → · How to apply · Fees & financing · Scholarships

Scroll to Top
SEIUM – Institute of Advanced Engineering
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.