Course in Ethics in Urban Service Continuity
Online 300-hour course in ethics in Urban Service Continuity. 6 modules with UN General Assembly Resolution 64/292 on the human right to water and sanitation, the UN Guiding Principles on Business and Human Rights and Miro. Assigned tutor and open enrolment.
Take the controls.
Run a real engineering trade-off from this programme. Move the sliders, watch the model react in real time and beat the challenge.
What you will be able to do
Understand the ethical foundations applied to essential services.
Analyse prioritisation dilemmas using criteria of distributive justice.
Assess the ethical use of data during service continuity.
Manage ethical labour and organisational conflicts in crises.
Apply tools for deliberation and rights impact assessment.
Design transparency and accountability protocols.
Promote an ethical culture in public service organisations.
Who it's for
- Compliance and ethics officer wishing to specialise in Ethics in Urban Service Continuity.
- Public services manager wishing to specialise in Ethics in Urban Service Continuity.
- Social responsibility consultant wishing to specialise in Ethics in Urban Service Continuity.
- Social services technician wishing to specialise in Ethics in Urban Service Continuity.
- Business continuity manager wishing to specialise in Ethics in Urban Service Continuity.
- Public policy adviser wishing to specialise in Ethics in Urban Service Continuity.
- Engineering or science graduates seeking to join water, energy and transport operators.
What you'll work with
- UN General Assembly Resolution 64/292 on the human right to water and sanitation
- UN Guiding Principles on Business and Human Rights
- Royal Decree 897/2017 on the vulnerable consumer and social bonus
- ISO 26000 Guidance on social responsibility
- ISO 37001 Anti-bribery management systems
- Law 2/2023 on the protection of persons who report regulatory infringements
- Regulation (EU) 2016/679 General Data Protection Regulation
- Law 19/2013 on transparency, access to public information and good governance
6 modules · 300 h
1.1Ethical theories: consequentialism, deontology, virtue ethics1.2Essential services as social rights1.3Human right to water and sanitation1.4Energy poverty and minimum vital supplies1.5Common good and public responsibility1.6Professional ethics of the engineer1.7Codes of ethics of professional bodies1.8Ethics of care in crisis management1.9Moral dilemmas in contexts of scarcity1.10Case study: supply cut-off to a vulnerable household
2.1Criteria for prioritising users2.2Equity, equality and need2.3Electro-dependent and healthcare users2.4Load shedding and choice of neighbourhoods2.5Water restrictions in drought2.6Spatial justice and disadvantaged neighbourhoods2.7Intersectionality and vulnerability2.8Resource triage in emergencies2.9Transparency in priority criteria2.10Workshop: ethical prioritisation matrix in a blackout
3.1Transparency versus social alarm3.2Right to information in crises3.3Use of personal data for continuity3.4Surveillance, geolocation and proportionality3.5Decision algorithms and bias3.6Consent and health data3.7Ethics of risk communication3.8Disinformation and institutional responsibility3.9Accountability after the crisis3.10Case study: use of telephone data in an emergency
4.1Duty of service of essential personnel4.2Safety and health of workers in crisis4.3Minimum services and the right to strike4.4Conflicts of interest in procurement4.5Integrity and prevention of corruption4.6Responsibility of private operators4.7Corporate governance and ESG criteria4.8Whistleblowing and whistleblower protection4.9Ethical leadership in critical situations4.10Case study: minimum services in a transport strike
5.1Tools for ethical deliberation5.2Ethics committees in public services5.3Human rights impact assessment5.4UN Guiding Principles on business5.5Intergenerational ethics and climate change5.6Ethics of resilience and adaptation5.7Responsibility for service failures5.8Ethics of technological innovation5.9Building an ethical culture5.10Practice: rights impact assessment of a plan
6.1Selecting the service and context6.2Identifying ethical dilemmas6.3Analysis of affected stakeholders6.4Proposal of prioritisation criteria6.5Information transparency protocol6.6Ethical deliberation mechanism6.7Service equity indicators6.8Recommendations for the organisation6.9Report and presentation6.10Final review with the tutor
How you'll learn
100% online training on the SEIUM Institute campus, with downloadable material, recorded classes and an assigned technical tutor. No fixed timetable: students progress at their own pace within the intake, which allows them to combine it with work.
Each module combines theory, guided reading of the original standard and applied exercises. The working software is Miro, Microsoft Excel, NVivo, QGIS, Decidim, in free, academic or evaluation versions. The case studies are based on real procedures: drafting ethical prioritisation criteria for a service cut, rights impact assessment of a continuity plan, and ethical deliberation on the use of personal data in crises. Assessment is continuous per module, plus the final integrative project.
Build it end to end
Your final project follows the real engineering workflow, step by step, reviewed by your tutor.
Understand the ethical foundations applied to essential services.
Analyse prioritisation dilemmas using criteria of distributive justice.
Assess the ethical use of data during service continuity.
Manage ethical labour and organisational conflicts in crises.
Apply tools for deliberation and rights impact assessment.
Where this takes you
Requirements
- No prior degree is required.
- Internet connection and a computer capable of running the programme's software.
- Sufficient level of Spanish to follow technical regulatory reading.
Ready to start?
Send your application today. Our admissions team replies within 72 hours with your study plan and funding options.
Frequently asked questions
The programme totals 300 hours, spread over 3 to 5 months. That is between 10 and 15 hours per week on average, compatible with a full-time job.
The course uses Miro, Microsoft Excel, NVivo, QGIS and Decidim. Free, academic or evaluation versions are used, and the tutor indicates the free alternative where one exists.
An own diploma from SEIUM Institute upon passing the continuous assessment and the integrative project. It is in-house training, not an official qualification from the Ministry.
Yes. Modules passed in a course or postgraduate diploma in the same area are recognised towards the advanced programme. Consult the recognition policy when you enrol.
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